CO-Founders

Marc Eckstein, MD, MPH

Co-founder and CEO

Marc Eckstein, MD, MPH, is a nationally recognized leader with over 35 years of experience in EMS and Emergency Medicine. As the Medical Director and EMS Bureau Commander of a large, urban Fire Department, he created and implemented many innovative and life-saving programs, including a new 911 EMS dispatch system, a Mobile Integrated Health Unit, Advanced Providers in the field, and a Telemedicine Program.

Dr. Eckstein is a Professor of Emergency Medicine at the Keck School of Medicine of the University of Southern California. He has published over 200 peer reviewed journal articles and abstracts, has lectured around the world on EMS, emergency medicine, and disaster medicine, and is the recipient of numerous awards, including EMS Medical Director of the Year and EMS Innovator of the Year. He also has a Master’s Degree in Public Health (MPH) with a concentration in Homeland Security.

Donald Jones, JD, MBA

Co-founder and Board Member

Donald Jones is a globally recognized expert in digital medicine. He is an Operating Partner with Takeda Digital Ventures and independent director of multiple venture capital and private equity backed companies. Don is a Senior Advisor with McKinsey & Co. and the GLG Institute. Jones serves as Chief Digital Officer of the Scripps Research Translational Institute, where with Eric Topol, MD he co-founded Scripps Digital Medicine, and the non-profit West Health Institute, raising over $130 million.

Don led Qualcomm’s Wireless Health Global Strategy. In 2005 he founded the Wireless Life Sciences Alliance, merging with HIMSS in 2016. Earlier, Don was COO of MedTrans, which grew into Global Medical Response, the world’s largest emergency services provider. He founded and was Chair of EMME, the largest membership healthcare provider in Mexico. As an advisor to AMR, he helped build EmCare, the largest medical group in the US. In 2014, Don was recognized as Digital Health Innovator of the Year. Don conceived the $10 million Qualcomm Tricorder XPRIZE, a global competition, awarded in 2017.

Chris Maloney

Co-founder and Board Member

Chris Maloney was Chairman, founder, and past President/CEO of TriTech Software Systems. Under his leadership, TriTech has become the largest public safety software company in the world, providing solutions to more than 3,000 installations spanning 14 countries. Chris has more than 20 years of hands-on experience within the public safety industry. He is a member of the Board of Directors of several early stage companies including Tango Tango, Incident Response Technologies, and ALC Schools. Prior to TriTech, Chris was founder and President/CEO of Voyager Systems, a public safety wireless software and services company. Early in his career, Chris held various positions in control center operations, field operations, and finance for a nationwide emergency medical services provider.

BOARD MEMBERS

Marc Eckstein, MD, MPH

BOARD MEMBER

Marc Eckstein, MD, MPH, is a nationally recognized leader with over 35 years of experience in EMS and Emergency Medicine. As the Medical Director and EMS Bureau Commander of a large, urban Fire Department, he created and implemented many innovative and life-saving programs, including a new 911 EMS dispatch system, a Mobile Integrated Health Unit, Advanced Providers in the field, and a Telemedicine Program.

Dr. Eckstein is a Professor of Emergency Medicine at the Keck School of Medicine of the University of Southern California. He has published over 200 peer reviewed journal articles and abstracts, has lectured around the world on EMS, emergency medicine, and disaster medicine, and is the recipient of numerous awards, including EMS Medical Director of the Year and EMS Innovator of the Year. He also has a Master’s Degree in Public Health (MPH) with a concentration in Homeland Security.

Chris Maloney

Board Member

Chris Maloney was Chairman, founder, and past President/CEO of TriTech Software Systems. Under his leadership, TriTech has become the largest public safety software company in the world, providing solutions to more than 3,000 installations spanning 14 countries. Chris has more than 20 years of hands-on experience within the public safety industry. He is a member of the Board of Directors of several early stage companies including Tango Tango, Incident Response Technologies, and ALC Schools. Prior to TriTech, Chris was founder and President/CEO of Voyager Systems, a public safety wireless software and services company. Early in his career, Chris held various positions in control center operations, field operations, and finance for a nationwide emergency medical services provider.

Bruce Meadows

Board Member

Bruce Meadows has been a Partner of several healthcare investment funds since 1999. First working with N M Rothschild and then GBS Ventures in Australia, his career moved to Switzerland in 2005 where he completed his MBA.

Upon completing his MBA, Bruce saw the importance in having operational experience as an investor and so joined Stryker Orthopedics, leading their European thoracolumbar spine business. Here he managed a €20 million brand, helping it grow 20% year on year and launching four products during his tenure. Through a matrix organization he had responsibility for the European group’s sales and marketing activities and influenced the manufacturing and R&D activities. Bruce spent a great deal of his time in the operating room, being as close to the healthcare professional and patient as possible, a value he takes with him in his investing career.

JEFF TROST

Board Member

Jeff Trost is the Managing Partner of Laerdal Million Lives Fund. Formerly, he founded and served as the managing director of Greenbox Venture Partners, while also managing the venture investing at Rock Health. Prior to forming Greenbox, Jeff was the director of healthcare investment banking at GCA Savvian, where he worked with and advised venture-backed, private equity and multinational public companies on fundraising, M&A, joint ventures, partnering and other strategic transactions across various areas of healthcare, including digital health, diagnostic imaging, connected and remote patient monitoring devices and many more. He is currently a board member at Avive Solutions and serves as a board observer and advisor to several digital health companies. Jeff received his Bachelor’s Biomedical Engineering, Electrical Engineering, and Economics from Duke University.
 

MANAGEMENT TEAM

Marc Eckstein, MD, MPH

CEO

Marc Eckstein, MD, MPH, is a nationally recognized leader with over 35 years of experience in EMS and Emergency Medicine. As the Medical Director and EMS Bureau Commander of a large, urban Fire Department, he created and implemented many innovative and life-saving programs, including a new 911 EMS dispatch system, a Mobile Integrated Health Unit, Advanced Providers in the field, and a Telemedicine Program.

Dr. Eckstein is a Professor of Emergency Medicine at the Keck School of Medicine of the University of Southern California. He has published over 200 peer reviewed journal articles and abstracts, has lectured around the world on EMS, emergency medicine, and disaster medicine, and is the recipient of numerous awards, including EMS Medical Director of the Year and EMS Innovator of the Year. He also has a Master’s Degree in Public Health (MPH) with a concentration in Homeland Security.

BRAD TOWLE

CHIEF GROWTH OFFICER

Brad Towle, PT, MBA, is a nationally recognized growth leader with over 35 years of executive experience in the health care services market. With a consistent focus on helping members, he has held executive positions at Aetna, Select Medical, Optum, Evicore, NovaCare, and Healthways. As an entrepreneur, he co-founded LionZone, New England Therapies and 180 Health Partners. 

As Chief Growth Officer at Tele911, Brad is focused on saving lives through EMS Triage, bringing together EMS agencies with health plans and CMS, in Value Based Contracts. His deep understanding of Commercial, Medicare, Medicaid and Value Based Contracting enables him to partner with payers. His focus for payers is: 1) Creating unique member experiences; 2) Connecting members to the care they need; 3) Providing new data to health plans on 911 callers and; 4) Improving quality while reducing cost.  
 

Chris rooks

CHIEF financial officer

Chris brings an extensive background in operational finance, capital raising, and consulting roles to Tele911. He has over 25 years of experience in corporate finance, M&A, business development, private equity restructuring, and financial reporting. His career has transcended a multitude of industries in large corporate, mid-market, and entrepreneurial environments. 

Chris has been a consultant and CFO in the digital health space and was most recently providing consulting services in the venture capital and private equity space.  He was also the CFO of SocialWealth, a digital health Software as a Service company that sold its assets to one of the country’s largest health insurers. 

Chris earned an MBA from the University of Chicago and a BBA in Accounting from Western Michigan University. He also obtained his Series 7 & 63 licenses. He is on the Board of Directors on Ventures Nonprofit in Seattle. 

BRAD BIHUN

OPERATIONS MANAGER

Brad Bihun is a 20 year Firefighter/Paramedic who also held the rank of Fire Engineer and Public Information Officer.

Brad has an extensive history in fire & EMS software development,  helping create and patent, FieldSaver, which was the first ePCR software.  He also helped develop FireAdmin, a fire-centric operational software. He has been fully immersed in the fire service and EMS, has been involved in many charitable organizations, and was also a  member of California’s Incident Management Teams.

As Operation Manager, Brad has a unique perspective into fire & EMS operations, bridging the gap between technology and real world experience. As a veteran paramedic seeing the rising demand upon the EMS system Brad knew there had to be a better way. Leading Tele911 operations will allow Brad to bring the Tele911 solution nationwide.

Kimberly Janicak

Chief of Staff

Kimberly Janicak is from and currently resides in Nashville, TN. She is the newest member of the Tele911 team and just started as the company’s Chief of Staff, handling day to day operations and all marketing aspects for the company.

She graduated from the University of Tennessee Knoxville in 2016 and has since had an extensive background in healthcare marketing and communications.

Kimberly is excited to utilize her skills and knowledge in multiple departments to help transform EMS saving patient’s lives.

Marissa batie-collier

Director of Patient Social Services

Marissa Batie-Collier, Licensed Social Worker is from Gainesville, FL but a native of Tallahassee, FL over the last 20 years. She earned her Bachelor and Master degree in Social Work from Florida State University. Her expertise in case management, program development and mental health are several highlights from her resume. Marissa’s last several years with health care corporate companies has earned the prestigious title of National Preceptor for case coordination.  Marissa is the proud wife of her husband, Thomas of over 10 years with their three children.

 

“I’ve learned that people will forget what you said, People will forget what you did but people will never forget how you made them feel.”

 

~ Maya Angelou ~

Briana rayford

Patient Social Services

Briana is a Licensed Master of Social Worker (LMSW) in the state of Texas and obtained her Master of Social Work (MSW) Degree from University of Southern California. She also holds a Bachelor of Science Degree from Texas A&M University-Texarkana. She has a variety of experience working with children, youth, and adults from various circumstances and backgrounds. She has also worked as a case manager and Licensed Chemical Dependency Counselor (LCDC). She currently is a Patient Care Coordinator at Tele911. 

As a LMSW, she brings a passion for helping others, a dedication to bringing community resources to the public forefront, a solid academic foundation and a variety of real-life scenarios from her professional experiences. As someone with a Biracial ethnicity, she values diversity and uses it as a strength to empower others to reach their fullest potential of personal development and holistic wellness. In her spare time, she enjoys reading, spending time with her children, and learning.